Shipping details
Delivery of products to anywhere in Russia, USA, GCC countries
Delivery time is 7-15 working days.
Armenia : Free Shipping
Delivery of products to anywhere in Armenia by courier service.
Delivery time is 5-7 working days.
!!! IMPORTANT
Please specify the details of deliveries by writing to our e-mail kiveraorder@gmail.com, if you order NOT from above mentioned countries.
Return & Refund Policy
We want you to love your new look! If you aren’t 100% satisfied with your purchase, here is how we can help:
Timeline: You have 14 days from the delivery date to initiate a return.
Condition: Items must be unworn, unwashed, and free of makeup/deodorant stains. All original tags must be attached.
Process: Email us to start your return. We will provide a shipping label.
Return Shipping: Delivery fee will be deducted from your refund to cover return shipping.
Refunds: Once inspected, refunds are processed within 5-7 business days to your original payment method.
Exceptions: "Final Sale" items and accessories are non-returnable